Parts Counter Specialist at Toromont Cat

Boost your career at Toromont Cat as a Parts Counter Specialist in Ottawa. Deliver exceptional customer service by effectively advising on parts and managing inquiries.

Toromont Cat is looking for a Parts Counter Specialist to join our Ottawa team. This full-time position requires a minimum of 3 years in a parts service role. You will be the first point of contact for customers, ensuring their needs are met while maintaining the highest level of safety and service.

Key Responsibilities:

• Provide product expertise and parts recommendations

• Handle parts inquiries courteously via phone and email

• Manage daily parts operations including procurement and inventory

• Build hydraulic hoses for customers as needed

• Perform on-call service during evenings and weekends

Requirements:

• Post-secondary education minimum requirement

• 3+ years of experience in parts service

• Strong communication skills for customer interactions

• Adherence to Toromont's health and safety policies

• Flexibility in schedule across various locations

Contribute to a safe work environment while enhancing customer loyalty through your parts expertise.
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