Customer-Focused Store Supervisor
Job in
Ottawa, Ontario, Canada
Listed on 2026-07-16
Listing for:
Shoppers Drug Mart
Full Time
position Listed on 2026-07-16
Job specializations:
-
Retail
Retail Associate/ Customer Service, Retail & Store Manager, Customer Service Rep
Job Description & How to Apply Below
Lead customer service initiatives as a Front Store Supervisor at Shoppers Drug Mart. Oversee cashier operations, training, and merchandising to create an exceptional shopping experience.
In this vital role, you will manage cashier and merchandising staff to ensure compliance with all store policies and guidelines. Focus on customer satisfaction through effective resolution of inquiries and issues while maintaining a professional store image. Your experience will contribute to a well-organized and efficient store environment.
Key Responsibilities:
• Manage cashier and merchandising staff training
• Ensure compliance with loss prevention standards
• Resolve customer inquiries and issues effectively
• Maintain clean, organized shelves with proper rotation
• Fulfill clerical and banking duties as needed
Requirements:
• Strong planning and problem-solving skills
• Computer literacy and effective time management
• Knowledge of products and supplies
• Ability to work independently and make decisions
• Experience in customer service roles
Excel in leading customer service and team operations as a supervisor at Shoppers Drug Mart.
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