Sales Support in Luxury Retail

Position: Sales Support Role in Luxury Retail
Join Coach as a Sales Support Associate to enhance store operations and customer experiences. This role requires effective service delivery at the cash wrap and on the sales floor.

At Coach, you will leverage your 1+ years of retail experience in a dynamic luxury environment. Focusing on customer satisfaction, you will manage POS tasks, assist with inventory organization, and promote brand engagement. Your contribution will be vital in attracting and retaining clients in a competitive market.

Key Responsibilities:

• Greet clients warmly and anticipate their needs

• Support social media engagement and brand representation

• Process shipments and maintain stockroom cleanliness

• Suggest gifts and capture client data when possible

• Execute visual merchandising and replenish stock as necessary

Requirements:

• 1+ years of experience in retail, ideally luxury

• Current knowledge of fashion trends and competitors

• Strong communication skills in English

• Capacity to manage physical demands of the job

• Flexibility to work during peak times and holidays

Bring your expertise in customer service and retail to Coach and help create memorable shopping experiences.
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