Lead Framer at Michaels

Drive custom framing excellence at Michaels in Ottawa-Kanata, ON, as the Lead Framer. Your leadership will enhance customer experience and boost sales through team engagement.

In this managerial role, you will guide your team, ensuring compliance with company policies while fostering a customer-centered environment. You will achieve key performance indicators, facilitate team training, and oversee the execution of high-quality framing projects. Managing inventory and store performance will also be central to your duties.

Key Responsibilities:

• Lead and coach framers to meet sales targets

• Ensure adherence to company policies and SOPs

• Plan workload for timely delivery of framing solutions

• Manage team performance and accountability

• Participate in interviewing and onboarding new team members

Requirements:

• Proven retail management experience

• Preferred background in custom framing

• Experience in leading sales teams

• Basic computer proficiency

• Physical ability to lift and move products

Bring your talent and leadership to Michaels and elevate the customer experience in framing.
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