Customer Service Associate

Position: Customer Service Associate at Michaels
Enhance your retail skills as a Seasonal Customer Service Associate with Michaels in Ottawa-Orleans, ON. Deliver exceptional service to customers and support store operations while creating a pleasant shopping experience.

Michaels, a leader in creative supplies, is seeking a Seasonal Customer Service Associate who embodies a friendly and engaging attitude. Primary responsibilities include assisting customers, ensuring a quick checkout process, and participating in merchandise stocking. The role also involves promoting loyalty programs and adhering to company standards for service excellence.

Key Responsibilities:

• Help customers find products and provide solutions

• Deliver fast and friendly checkout experiences

• Educate customers on the Rewards program and VOC survey

• Assist with truck unloading and merchandising duties

• Support Omni channel processes and store recovery

Requirements:

• Retail or customer service experience preferred

• Ability to stand and move throughout the store

• Lift heavy boxes and access high shelves

• Availability for nights, weekends, and early mornings

• Commitment to a positive team environment

Bring your customer service expertise and enthusiasm to Michaels, where creativity thrives in every interaction.