Customer-Focused Retail Supervisor

Position: Customer-Focused Retail Supervisor Role
Supervise a dynamic team as the Print & Services Supervisor s role emphasizes customer-first service and operational excellence in a fast-paced retail setting.

Your experience in retail will shine at Staples, where you will leverage over three years of customer interaction and sales skills to lead a team. As a supervisor, you are responsible for coaching staff, managing store operations, and ensuring exceptional customer engagement while promoting a culture of learning and development throughout the team.

Key Responsibilities:

• Lead by example in customer service execution

• Communicate and implement promotional strategies

• Achieve targets in print and cash operations

• Uphold operational excellence and store standards

• Inspire team training and development initiatives

Requirements:

• 3+ years' experience in customer service required

• Previous supervisory roles and coaching experience preferred

• Familiarity with graphic design principles

• Technical know-how for printing equipment operations

• Strong organizational and multitasking skills

Shape a customer-driven environment at Staples as you lead a motivated team towards operational success.