Part-Time Retail Sales Manager

Lead retail sales and customer experience at Michaels in Waterloo, Ontario, using coaching and operational leadership across the store.

As a part-time Sales Manager, you will help the Store Manager lead selling culture, service operations, and company standards. You will support sales and service KPIs through customer-focused coaching, POS execution, and efficient daily operations. The position includes leadership across front-end services, programs, and assigned departments.

• Coach selling behaviors that improve conversion and customer satisfaction
• Provide Manager-on-Duty coverage and maintain floor leadership
• Oversee POS, Self-Checkout, and customer transaction support
• Support BOPIS and Same Day Delivery fulfillment
• Train and develop team members through ongoing skill-building

• Three or more years of retail leadership experience
• Ability to remain standing and move throughout the store
• Ability to lift, carry, push, and pull merchandise
• Ability to climb ladders or step stools
• Availability for nights, weekends, and early mornings

Apply retail leadership, customer-focused coaching, and operational execution as a part-time Sales Manager at Michaels in Waterloo.