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Arc’teryx Customer Experience Advisor

Job in Ottawa, Ontario, K0A 0E5, Canada
Listing for: Arc'teryx Equipment
Part Time position
Listed on 2026-11-05
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales, Retail Associate/ Customer Service, Merchandising
Salary/Wage Range or Industry Benchmark: 27000 - 30000 CAD Yearly CAD 27000.00 30000.00 YEAR
Job Description & How to Apply Below

Help Arc’teryx guests discover the right gear through authentic recommendations and problem solving. Work part-time on the retail floor with product-focused expertise.

This Product Guide role combines customer service, brand representation, merchandising feedback, and store operations. You will support leadership projects, develop your outdoor passions, and help deliver a best-in-class experience. The position requires accountability, flexibility, collaboration, and availability across specified weekend, opening, and closing shifts.

Key Responsibilities:
  • Deliver best-in-class experiences through knowledgeable guest support
  • Provide merchandising feedback to help drive sales
  • Participate in assigned store tasks and brand initiatives
  • Develop personal and professional passions with team support
  • Oversee deliverables described in Product Guide responsibilities
Requirements:
  • Exceptional customer service commitment
  • Authentic interest in Arc’teryx products and outdoor experiences
  • Accountability for required responsibilities and assignments
  • Minimum six-hour weekday opening and closing availability windows
  • Availability for at least two weekend days

Support Arc’teryx retail excellence with customer care, outdoor product passion, and dependable store collaboration.

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