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Retail Zone Manager Sales Coaching

Job in Ottawa, Ontario, Canada
Listing for: Paradies Lagardère
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 52000 CAD Yearly CAD 42000.00 52000.00 YEAR

Job Description & How to Apply Below

Lead retail sales performance through customer service coaching and store standards. This Zone Manager role requires a 45-hour minimum weekly schedule.

Paradies Lagardere seeks a Zone Manager with demonstrated selling experience in a service-oriented retail setting. You will train, coach, and mentor sales associates while applying company standards, processes, policies, and practices. The position also requires supervisory guidance, interpersonal relationship skills, and complex customer service resolution.

Key Responsibilities:
  • Put internal and external customers first consistently
  • Train and guide associates on service standards
  • Coach performance and address deficiencies promptly
  • Maintain merchandising, housekeeping, and maintenance standards
  • Resolve complex customer service issues and escalations
Requirements:
  • Demonstrated selling experience in service-oriented retail
  • Ability to train, coach, and mentor sales associates
  • Ability to provide supervisory guidance and instill trust
  • Significant interpersonal relationship skills
  • Ability to work a 45-hour minimum weekly schedule

Apply retail selling, coaching, and supervisory skills to strengthen customer service and store performance as Zone Manager.

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