Sales Manager

Ottawa Tourism’s vision is to be one of Canada’s most visited, sustainable, vibrant, and valued urban destinations and the tourism authority for key economic development and city-building decisions in Ottawa. Ottawa Tourism's mission is to market and sell Ottawa as a compelling leisure and business destination and lead or participate in initiatives that improve Ottawa’s visitor experience. We contribute to the broader economic development objectives of the city and the success of our stakeholders and, by doing so, enrich the quality of life for all Ottawa residents.

Reporting to the Director Sales, Business & Major Events, the incumbent is responsible for building and maintaining a full roster of clients and potential clients in the Canadian market. To succeed in this role, the incumbent should possess confidence and a positive attitude and have a strong history of demonstrating talent, creativity and success in a rapid sales cycle environment. With a passion for the Business Events market and a commitment to building Ottawa’s reputation as a destination of choice within this market, the incumbent must be a strategic and operational thinker as well as a client manager who is able to convert relationships and client interest into the successful realization of business objectives.

As a resourceful and independent decision-maker, the Manager, Business Events is expected to think and to act independently while also possessing a strong ability to work as a member of a team.

This position is based out of the Ottawa Tourism offices in beautiful downtown Ottawa. Ottawa Tourism employs a hybrid work model, with some ability for all employees to work remotely. In some cases, certain positions will have an ongoing requirement to maintain a physical presence in the office. Such details will be discussed during the application process.

• Understanding of and appreciation for the general scope of the sales role within a destination marketing context, with particular focus on business events
• Managerial-level communication and presentation skills
• Strong ability to prioritize, manage and complete projects, and think strategically
• Willingness to act as a key contributor in a fast-paced organization
• Ability to accept direct responsibility for initiatives and concerns that are vital to the organizational success of the business events sales function
• Ability to build and maintain external relationships; high level of competence in client/stakeholder management
• Broad flexibility in outlook, task orientation, working style, and approach
• Willingness to serve as an organizational subject matter expert in all areas related to the M&C business
• Strong commitment to continuous self-improvement and to the improvement of the business events sales function

• Generate and manage leads; foster relationships with potential clients
• Develop, cultivate, and manage client accounts with a goal of converting these relationships into actionable outcomes that align with the organization’s strategic sales goals
• Assist the Business Events and Marketing teams in building brand awareness for the destination, with a view to securing the long-term success and value of Ottawa as a top Business Events destination
• Identify accounts and opportunities for Ottawa Tourism’s members; maintain strong relations with members in order to understand needs and requirements, and to maintain full awareness of the unique value propositions offered by the organization’s diverse member businesses
• Manage and/or assist in the preparation of customized bid proposals; conduct bid presentations; liaise with bid stakeholders as necessary, with a view to securing the success of bids
• Plan, manage, and host client site inspections and…