Territory Manager

GROW WITH US:
Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at

Directly responsible for the promotion of Tandem Diabetes products and services within an assigned Territory. Responsible for planning and achievement of sales goals. Identifies potential customers, establishes and develops business relationships to facilitate the sales of Tandem Diabetes' products and services, working within the limits of established policies. Uses industry sales expertise to provide account sales support and continuing education to patients, physicians and their Clinical Educators on the technical use of insulin pump therapy and special considerations related to pump therapy in the marketplace.

This is a remote fixed term role and the territory is Ottawa/Kingston, the idea candidate will live within the territory and travel to Peterborough as needed. This fixed term role will require a candidate with prior diabetes experience; medical devices, T1, T2, etc.

The TMs at Tandem are also responsible for:

• Ensures the territory meets or exceeds company goals as established by management.
• Creatively and resourcefully uses available tools and resources to identify sales leads and gather the information required to determine if prospecting criteria have been satisfied.
• Provides information in a professional manner to various health care professionals (MDs, RNs, CDEs, RPhs, etc.) in order to convince them to recommend Tandem products/services when indicated in the course of appropriate therapy.
• Creates value for the health care professionals (HCPs) by differentiating Tandem Diabetes Care products and services.
• Educates prospects/customers regarding industry/healthcare trends, web-based solutions, Tandem products, services and outcomes, and/or other population health management issues.
• Establishes and maintains excellent professional relationships with HCPs to support the sale of Tandem Diabetes products /services.
• Effectively promotes Tandem’s unique market position, differentiating from competitors.
• Leads strategic business planning (i.e. forecasting and developing short term & long term goals and objectives) for assigned Territory.
• Provides products/services information directly to the consumer/end user via health fairs, conventions or in conjunction with promotions.
• Attends and participates in all corporate sales training, meetings and assigned conventions and symposia.
• Keeps records updated in the customer relationship management software (CRM), for all business dealings within assigned territory.
• Collaborates with Pump Therapy Sales Specialists to identify and address pre and post sales order issues, and sales lead inquiries.
• Maintains all assigned company property, equipment, records, selling aids and samples in a manner consistent with company policies.
• Establishes and maintains a territory call cycle that will minimize administrative time and maximize time and…