Manager, Sales – SmartRock North America

Giatec is the category-defining digital concrete technology platform and the global leader in unifying concrete production, delivery, and placement into one intelligent system. As the intelligence backbone from plant to pour and beyond, Giatec transforms real-time data into measurable performance, accelerating construction, lowering carbon impact, reducing risk, and ensuring long-term concrete performance  more information, visit

Giatec is the category-defining digital concrete technology platform and the global leader in unifying concrete production, delivery, and placement into one intelligent system. As the intelligence backbone from plant to pour and beyond, Giatec transforms real-time data into measurable performance, accelerating construction, lowering carbon impact, reducing risk, and ensuring long-term concrete performance  more information, visit

We’re hiring a Manager, Sales to lead our North American Smart Rock team, reporting to the Global Director of Sales, Smart Rock. You’ll lead a blended team of Business Development Representatives (BDRs), Account Executives, and Enterprise Account Managers who win new clients and grow our existing book of business. This is a coach-first role. Your job is to make every seller on the team measurably better, every week.

It is also a build role: you’ll redesign how the team works by putting AI and automation at the centre of the sales motion, so our people spend more time with customers and less time on admin. If you’re the leader who listens to call recordings for fun, gets excited when a BDR books their first meeting, and has already automated the parts of your job you used to dread, we want to talk to you.

Location:

Hybrid, Ottawa area preferred. The expected salary range for this role is between $110,000 - $160,000. This role represents an existing vacancy within the organization.

Coach and develop a high-performing team

• Lead, coach, and develop BDRs, Account Executives, and Enterprise Account Managers across net-new acquisition and book expansion.
• Run a structured coaching rhythm: biweekly 1-on-1s, deal reviews, Gong call reviews, and live call shadowing.
• Build an individual development plan for every rep, with clear skill goals that are tracked and reviewed, not just activity counts.
• Coach BDRs on the fundamentals: research, cold calling, sequencing, objection handling, and qualification.
• Run the BDR-to-AE/Enterprise pairing model so meetings booked turn into qualified pipeline and closed revenue.
• Build a clear career path from BDR to closing roles, and develop the next generation of sales leaders.
• Recruit, onboard, and ramp new hires quickly.

• Own North American team performance against new-client acquisition, book expansion, churn, pipeline coverage, and revenue targets.
• Deliver an accurate weekly forecast using Salesforce pipeline data and Gong deal-risk signals.
• Spot gaps early, diagnose the cause (skill, process, or market), and fix them.
• Partner with the Global Director of Sales on market penetration, customer segmentation, and expansion plays.

• Lead AI adoption across the team’s daily workflows: account research, call prep, follow-ups, proposals, and account planning.
• Find repetitive work (KPI reporting, CRM updates, meeting prep, 1-on-1 prep) and automate it, in partnership with Revenue Operations.
• Build and maintain a shared library of prompts, playbooks, and templates so best practice scales across the team.
• Use AI as a coaching tool: call analysis, skill-gap spotting, and role-play practice.
• Measure the impact: time saved, activity-to-pipeline conversion, and ramp time.
• Champion responsible AI use, protecting accuracy, customer data, and customer…