Balance Retail Sales Associate

Represent New Balance in Ottawa through expert product knowledge, customer service, and proper selling techniques across every transaction.

As a Seasonal Retail Sales Associate, you will help retail stores operate smoothly while positively representing the New Balance brand. Use the GUEST service model, understand customer needs, explain product features and benefits, and solve questions. Past retail experience is preferred but not required.

• Greet customers and establish contact using the GUEST model
• Measure and fit customers with appropriate New Balance products
• Complete sales through suggestive and multiple selling techniques
• Maintain neat, organized, and well-stocked sales floors
• Follow safety procedures and report accidents or near misses

• Strong customer service and verbal communication skills
• Familiarity with cash register functions and basic math
• Ability to work flexible weekends and holiday schedules
• Ability to work effectively in a team environment
• Ability to stand, climb, kneel, squat, and lift products

Bring customer service, product knowledge, and selling skills to New Balance retail sales in Ottawa throughout the season.