Security Supervisor - HISTORY Job Ottawa area,Ontario Canada,Security

Who are we?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Job Summary

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking, and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Role

The Security Supervisor supports the Security Manager in the day‑to‑day operation of the security department, helping to ensure the safety and security of guests, employees, artists, and the venue. This role provides on‑shift leadership to security staff, monitors compliance with venue policies and procedures, and helps maintain a safe and welcoming environment. The Security Supervisor assists in responding to incidents, conducting patrols, monitoring premises, and helping prevent theft, violence, and violations of venue rules while contributing to operational efficiency and guest satisfaction under the direction of the Security Manager.

Responsibilities

Work in conjunction with Security Manager and venue management team to ensure compliance with all policies and procedures that relate to the security department as well as local, state, and federal laws and regulations.
Manage relationships with third‑party security including scheduling and managing labor.
Monitor and authorize entrance and departure of employees, visitors, and other people to guard against theft and maintain security of premises.
Move throughout the venue and all areas to visually monitor and take corrective action when needed.
Provide guidance, improvement, and implement necessary adjustments.
Investigate and resolve security complaints. Interact positively with guests.
Circculate among visitors, patrons, or employees to preserve order and protect property.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Train, supervise, counsel, and discipline security staff for the efficient operation of the security department.
Perform all other duties assigned by the Security Manager and venue management.

Qualifications

High School Diploma or equivalent preferred.
At least 3 years of experience in a similar role.
Security License required.
Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
Proven ability to effectively de‑escalate tense or high‑pressure situations while maintaining professionalism and guest safety.
Strong strategic thinking and creative problem‑solving skills.
Excellent verbal, written and interpersonal communication skills.
Acute sense of judgment, tact, and diplomacy.
A keen sense of teamwork and ability to…