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Protection Supervisor

Job in Ottawa, Ontario, Canada
Listing for: McGill University
Full Time position
Listed on 2026-09-13
Job specializations:
  • Security
  • Management
Salary/Wage Range or Industry Benchmark: 63350 - 85710 CAD Yearly CAD 63350.00 85710.00 YEAR
Job Description & How to Apply Below

Hiring Unit:

Student Housing & Hospitality Services

Position Summary:

Reporting to the Associate Director Protection, Student Housing & Hospitality Services, the Protection Supervisor is responsible for the day-to-day
operations by directing a team of Night Stewards within the Unit. Provides the best possible direction of comprehensive programs related to
security services, emergency preparedness, fire prevention and environmental health and safety in an environment that fosters a sense of
community, enhances student learning/safety and supports the overall mission of the SHHS unit within the University. Fosters a safe and healthy
environment for students, staff and visitors while enforcing policies, procedures, legislation and regulations concerning building access control,
thefts and incidents, accidents and safety training.

Primary Responsibilities:
  • Directly supervise the team of approximately 10 to 20 Night Stewards and casuals, including participating in the hiring, interviewing.
  • Make recommendations on probation or bring up issues to the Associate Director Protection.
  • Train and coach staff and organize activities to support the day/night operations of the unit by ensuring that functions are carried out in accordance with established goals and objectives.
  • Implement administrative procedures in support of the unit’s operation.
  • Assist with the organization of security , fire protection, safety, environmental and occupational health programs, are adminsitered in conformity with established procedures and guidelines.
  • Participate in public awareness activities by promoting the services offered. . Plan and oversee the implementation of projects.
  • Participate in the writing of documents or reports related to issues (e.g. security, emergency measure, fire prevention, environmental health and safety, access control, etc.).
  • Administer safety inspections of the unit’s buildings, as per legislation and regulations. When appropriate, inform the Associate Director
  • Protection of discrepancies and formulate recommendations.
  • Provide support /resources/assistance to the communities for security and /or safety concerns.
  • Provide assistance and liaise with University Safety office related to queries from internals and externals.
  • Support emergency response operations and emergency preparedness program protocol; and respond to incidents in accordance with response procedures and communicated directives.
  • Establish the work schedule on a rotational basis.
  • Ensure back-up list is available in case of Night Steward vacation or unplanned leave.
  • Establish and foster effective working relationships by identifying needs and providing support in the delivery of services.
  • Produces quarterly reports/monthly evaluations and presents it to the Associate Director Protection for review.
  • Assist employees in their training.
  • Conducts rounds/patrols(overnight) within the SHHS, including Solin Hall.
  • Strong knowledge of Collective Union Agreements.
Minimum

Education & Experience:
  • DEC III
  • Three (3) years' related experience
Other Qualifying Skills And/Or Abilities:

Required:

Security Permit (BSP) and First Aid. Experience in the support, training and supervision of staff. Experience in a security environment,
particularly working in a university student residence operation. Demonstrated ability to supervise unionized staff as well as able to interpret
collective agreements. Proven organizational and leadership skills along with excellent interpersonal, communication and problem-solving skills.
Ability to work as part of a team. Proven ability to adapt to flexible year round schedules. Excellent written and verbal communication skills in
French and English.

Additional Information:

This is an overnight position (Sunday, Monday, Thursday, Friday & Saturday 21h00 to…

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