Parent Coach​/Counsellor and Group Facilitator Temporary Part-Time

Overview

Reporting to the Clinical Manager, Counselling Programs, the Parent Coach / Counsellor and Group Facilitator provide individual and small‑group parent coaching and facilitate parenting workshops and courses within FSO‑SFO’s Community Programs. The position supports parents and caregivers to strengthen parenting skills, build confidence, and address parenting challenges using strengths‑based, solution‑focused, and psycho‑educational approaches.

The role is responsible for the delivery of evidence‑informed parenting programs, including direct parent coaching, group facilitation, and program support activities such as documentation, attendance tracking, evaluation, and referrals to community resources. Working collaboratively with program staff and community partners, the Parent Coach / Facilitator contributes to high‑quality, inclusive, and responsive services aligned with best practices in family‑centered and trauma‑informed care.

Programs primarily serve parents and caregivers who may be navigating complex family dynamics, parenting stress, separation or divorce, child development concerns, and involvement with the child welfare system. As such, the role requires a strong understanding of parenting, family systems, child development, and the impacts of trauma and systemic involvement.

Location: Ottawa, Office-based. FSO-SFO is located on the unceded Territory of the Anishinaabe Algonquin Nation

Start date: Immediate

Position: Temporary Part-Time, Unionized

Salary: Level 5, $58,793.87 to $66,052.17 (pro‑rated to Hours/Week)

Hours of Work: Evenings required

Job : 51-2026 Parent Coach/Counsellor and Group Facilitator, Temporary Part-Time (one-year contract)

Family Services à la famille Ottawa (FSO-SFO) has been strengthening individuals and families—and, by extension, the Ottawa community—since 1914. We provide skillful and compassionate support to address the mental health, family conflict or violence, and parenting challenges that families face. Through accessible counselling, support groups, and educational programs, families increase their knowledge and skills, adopt healthy strategies, build meaningful connections, and enhance resilience.

We serve individuals across the lifespan and within all types of family constellations, including children, youth, transitional‑aged youth, adults, seniors, couples, and families. Our work is grounded in the real needs of our clients and families, the complex environments they live in, and a strong foundation of clinical and mental health expertise.

From Mothercare during the influenza epidemic of 1917, to supporting families through post‑WWII reintegration, to redefining family therapy to reflect the diverse realities of “family”, FSO-SFO continues to innovate and evolve in response to the changing needs of our community. 98% of clients report that working with FSO-SFO has had a positive impact on their lives.

As an accredited non‑profit charitable organization, FSO-SFO is a trusted pillar of the Ottawa community. Our team is united by a commitment to well‑being, belonging, community, accountability, and client‑centered care. Join us in making a lasting difference for Ottawa families.

Reporting to the Clinical Manager, Counselling Programs, the Parent Coach / Counsellor and Group Facilitator provide individual and small‑group parent coaching and facilitate parenting groups, workshops, and courses using FSO‑developed program content.

This role supports parents and caregivers to strengthen parenting skills, build confidence, and address parenting challenges using strengths‑based, solution‑focused, and psycho‑educational approaches. The position plays an important role in creating safe, inclusive, and engaging learning environments where parents can reflect, connect, and develop practical strategies to support their children and families.

The Parent Coach / Facilitator works collaboratively with program staff and community partners and contributes to high‑quality program delivery through documentation, evaluation, and referrals to additional supports as required.

• Parent Coaching and…