Camp Office Assistant - Camp Otonabee; Seasonal

Overview

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community.

We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of excellence, compassion, dignity, accountability and inclusion, which form the foundation of all Y programs and services.

Vacancy Status:
This job posting is for an existing vacancy beginning June 2026.

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities.

We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

• Free YMCA gym membership
• Discounted Y program fees (including health & fitness programs, child care, and camps)
• Free daily camp bus transportation to and from camp facility is available upon request

The Camp Office Assistant is responsible for business operations at the camp office and will report to the Camp Coordinator. This role will assist in operations of the office as needed and will provide administrative support to staff and volunteers.

• Answering phone and email inquiries and setting up appointments
• Making follow‑up phone calls to participants
• Performing administrative duties, including filing, data entry, photocopying, processing registrations, etc.
• Assisting with the organization of information

At the YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

• Ability to work in English
• Bilingualism is an asset

• Experience in customer service
• Well‑developed interpersonal, conflict resolution and relationship‑building skills
• Willingness to manage confrontational situations
• Ability to learn and manage YMCA financial software and Microsoft Office Suite
• Ability to operate all office equipment with proficiency and accuracy

• Applicants must be 16 years old by June 2026
• Applicants must have a current Standard First Aid and CPR "C" certification
• Applicants must already have a valid permit to work in Canada
• A Police Record check, not more than 6 months old is required. Police Records checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision‑making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position
• Semi‑annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion

• Excellence:
  Identifies and implements improvements that enhance work quality
• Compassion:
  Involves warmth and supportive communication. Fosters understanding and collaboration, leading to a positive work environment
• Dignity:
  Involves respecting every individual’s worth, promoting fairness and…