Student Support Services Worker--BTG

Inuuqatigiit Centre, 230 McArthur Ave, Ottawa, Ontario, Canada

Position #

Position Title Student Support Services Worker-BTG

Hours Full time

Position Status Replacement - Determinate effective until July 30, 2027

Salary Range Starting salary of $49,750.00 annually, plus benefits

Under the supervision of the Manager of Education, the Student Support Services Worker (SSSW) will report directly to the BTG Program Supervisor. The SSSW will develop trusting relationships with students, parents, and community partners, and provide social‑emotional well‑being and case management support. The SSSW will also support community members both within schools and in the broader community, while sharing relevant cultural information with community partners.

In addition, the SSSW will develop and implement student success plans for both elementary and secondary students.

• Plan and deliver all aspects of BTG programming e.g., individual supports, referrals, group activities, etc.
• Develop the Student Success Plan as required by the funder based on the needs of the participants.
• Ensure the development and implementation of a full range of programs/services as identified in the Student Success Plan.
• Deliver safe and culturally appropriate BTG activities to youth and community and guide participants through all activities including unstructured time.
• Identify and report on concerns and issues related to the delivery of BTG programs and services to the Supervisor and Manager of Education.
• Resolve issues that arise in delivery of BTG programming.
• Monitor youth participants’ safety and well‑being during all activities e.g., safe environment, equipment maintenance, staff/youth ratios, head counts, safety policies, etc.
• Report any accidents/incidents to the Manager of Education immediately.
• Identify and coordinate culturally appropriate occasional staff, guest speakers, Elders and resource people for the program.
• Oversee case load of 20-25 clients through out the school year.
• Plan and purchase supplies for programs and activities including food.
• Monitor and model positive group management strategies to maintain participant safety and engagement in program.
• Work closely with Transportation Company to provide safe and appropriate transportation services to participants.
• Build meaningful relationships with Inuit youth through consistent, responsive, and well‑planned engagement.
• Provide one‑on‑one support and facilitate regular group programming that strengthens connections to culture and community.
• Deliver emotional support to children and youth, including crisis intervention and conflict resolution when required.
• Collaborate with government staff and caregivers to develop and implement individualized safety plans.
• Coordinate access to cultural resources, including Elders and knowledge keepers, to promote cultural identity and learning.
• Contribute as an active team member to program development, planning, and facilitation.

• Post secondary education in related field an asset
• Minimum of two years related experience with youth
• Experience working with Inuit and Aboriginal communities
• Case management experience an asset

• Fluency in Inuktitut would be an asset
• Knowledge of the needs of Inuit children and families.
• Knowledge of Inuit and non‑Inuit community services and supports.
• Ability to communicate effectively orally and in writing.
• Ability to operate computer systems and relevant software.
• Strong organizational, program planning, evaluation, fiscal management and problem‑solving skills.
• Ability to function effectively in a high stress, high noise environment.
• Enthusiasm, flexibility and dedication and commitment to children.

Inuuqatigiit Centre is committed to creating a more representative workforce so it can better understand and serve the needs of our Inuit community in Ottawa.

Employment in some positions requires an acceptable criminal record check. Possession of a criminal record will not necessarily disqualify candidates from further consideration.

Note that accommodations are available for applicants with disabilities throughout the recruitment process. If you require specific accommodation, please contact the HR Department through the information provided above, so that we can make suitable arrangements with you.

When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent.

This position is dependent upon funding approval.