Transitional Housing Support Worker - FTE

Transitional Housing Support Worker - FTE 0.8 Job Description

Posted Tuesday, April 21, 2026 at 4:00 a.m. | Expires Sunday, June 7, 2026 at 3:59 a.m.

Join the Western Ottawa Community Resource Centre and be part of a passionate team dedicated to improving lives, while making a tangible impact on your community. WOCRC values the diversity of its employees and the knowledge, skills and contributions that each brings to the organization. Our work is meaningful, fulfilling, and can be demanding, so we are committed to offering our staff compensation that is fair and competitive for our industry along with a comprehensive suite of benefits to support staff health, wellness, and financial security.

Subject to status of position, we offer generous paid time off policies, including 4-weeks annual vacation, 3-weeks annual sick leave, salary top-up plans, a superb Employee Assistance Program, Health, Dental and Disability Insurance, a world-class Pension Plan (HOOPP), discounted gym memberships and a flexible, supportive work environment. We believe in providing what staff need to thrive, grow, and feel connected and included in our mission.

About the Role:

Under the supervision of the VAW Manager and participating as part of the Violence Against Women team, the Transitional Housing Support Worker is responsible for supporting women who are trying to establish lives separate from their abusers. The THSW will assist women by helping them establish a network of supports, and to find and maintain housing.

This position is part‑time at 28 hours per week (4 days a week). Please note that the salary posted reflects the full‑time annual rate for this role. The actual compensation for this position will be pro‑rated based on part‑time hours. Employees in this role are eligible for benefits and pension participation following the standard waiting periods set by the employer and the insurance provider.

How You’ll Make an Impact:

Direct Service

• Provide crisis intervention, through telephone and personal contact with abused women;
  At times this will require meeting women in an office setting, in the community, or in their homes (when deemed safe);
• Accompany women to community appointments, as needed (at times, this may involve transporting women to appointments, if safe);
• Provide systems navigation including information, resources, and referral (ie: counselling, financial support, employment, legal aid, interpretation, etc…);
• Facilitate and empower women to develop action plans and to implement these plans;
• Provide support in the areas of finding and maintaining housing; (e.g. collecting and filing out all appropriate forms required by Housing Registry) and assist in avoiding eviction through contact with housing providers, support letters, and status applications;
• Assist women to develop safety plans for themselves and their children;
• Ensure that service is accessible to all women, by accessing communication and interpretive services as requested;

Advocacy

• Advocate for the needs of clients;
• Promote and build links within the diverse local community to ensure that Health Equity and Inclusion perspectives are incorporated into differential frontline responses;
• Advocate with third parties in specific cases (e.g., landlords, interactions with Children’s Aid Society, court appearances, enrolling children in school, etc…);

Community Education

• Act as a consultant to colleagues, agencies and the community regarding violence against women;
• Respond to community requests for information;
• Present to community groups regarding the issue of violence against women;

Coordination of Policy and Service

• Ensure consistent and accountable implementation of the WOCRC vision, mission, values, guiding beliefs, policies and procedures in the day‑to‑day operation of programs and services;
• Establish and maintain links with community groups and agencies through positive working relationships;
• Participating as a Violence Against Women team member at internal and external meetings;
• Share in responsibilities that foster positive teamwork;
• Adopt and promote a participatory style of planning and problem solving.

Evaluation

• Maintain accurate, up‑to‑date client data,…