Family Support Worker

Inuuqatigiit Centre, 230 McArthur Ave, Ottawa, Ontario, Canada

Posted Tuesday, September 9, 2025 at 4:00 a.m.

Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families.

Position #

Position Title Family Support Worker

Posting Date September 9, 2025

Start Date ASAP

Position Status Full-time, determinate to March 31, 2026

Salary Range Inuuqatigiit Centre offers a competitive wage and benefits.

Under the supervision of the Manager of Family Well-Being, the Family Support Worker plans and delivers community based programming, engages and supports parents and families using a holistic and family-centred approach and ensures safe spaces for clients in compliance with the current wise practices, relevant legislation and Inuuqatigiit Centre policies and procedures.

• Plan and implement effective outreach strategies to existing and prospective parents through ongoing communications with community, agencies and parents e.g. bulletin board, monthly calendars, newsletters, flyers, call-arounds.
• Plan and deliver safe and culturally appropriate family/community events and activities on a regular basis based on needs and interests of families.
• Identify and report on concerns and issues related to parental engagement to Manager of FWB.
• Resolve issues that arise in delivery of parental engagement programming.
• Plan and purchase supplies for parent/community programs and activities including food.
• Prepare and present healthy snacks and meals for programming
• Provide transportation assistance to parents when necessary
• In collaboration with FWB Manager, engage community members to support program implementation and uptake
• Plan and deliver community-based programs and safe spaces based on the Inuuqatigiit Centre FWB model
• Provide individual support to clients who have experienced violence
• Provide crisis intervention to families and individuals as needed including after hours’ support, home visits and emergency food cards as required
• Liaise with local CAS to advocate for culturally safe service for parents
• Plan and deliver community-based programs and safe spaces based on the Inuuqatigiit Centre FWB model
• Provide individual support to clients who have experienced violence
• Provide crisis intervention to families and individuals as needed including after hours’ support, home visits and emergency food cards as required
• Liaise with local CAS to advocate for culturally safe service for parents
• Liaise with service providers to ensure appropriate referrals, system navigation and advocacy
• Provide system navigation to clients
• Actively participate in case management meetings and required follow up
• Engage clients in safety planning as needed
• Regularly participate in supervision meetings with the FWB Manager
• Participate in CASO Circle of Care process when requested by parent
• Support the facilitation of gender-based peer support groups e.g. men’s group, women’s circle
• Facilitate drop‑in and other programs for families
• Provide after‑hours crisis support with approval from Manager
• Support the facilitation of support group for adoptive/foster families
• Participate in monthly case management meetings with CASO
• Provide responsive and inclusive support services to parents and families including appointment accompaniment, home visits, referrals, crisis intervention, supportive counselling and assistance with CAS processes and protocols
• Refer parents/families to appropriate services as required and document the results of these referrals
• Seek out opportunities for peer or other support as appropriate in preventing and coping with the effects of vicarious trauma

• Accountable for the safety and security of participants in family/community/parent activities
• Accountable to support parents and families of participants as required

• Demonstrate stress resistance and stamina in supporting high need parents and families and…