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Parent Coach​/Counsellor and Group Facilitator

Job in Ottawa, Ontario, Canada
Listing for: Family Services Ottawa
Part Time position
Listed on 2026-07-06
Job specializations:
  • Social Work
    Human Services/ Social Work, Family Advocacy & Support Services, Community Support Services, Life Skills Coach/Career Advisor
Salary/Wage Range or Industry Benchmark: 40000 - 60000 CAD Yearly CAD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

65-2026 Parent Coach/Counsellor and Group Facilitator (Temporary Part‑Time, approximately 7–21 hours per week, one‑year contract)

Reporting to the Clinical Manager, Counselling Programs
, the Parent Coach / Counsellor and Group Facilitator provide individual and small‑group parent coaching and facilitate parenting workshops and courses within FSO‑SFO’s Community Programs. The position supports parents and caregivers to strengthen parenting skills, build confidence, and address parenting challenges using strengths‑based, solution‑focused, and psycho‑educational approaches.

The role is responsible for the delivery of evidence‑informed parenting programs, including direct parent coaching, group facilitation, and program support activities such as documentation, attendance tracking, evaluation, and referrals to community resources. Working collaboratively with program staff and community partners, the Parent Coach / Facilitator contributes to high‑quality, inclusive, and responsive services aligned with best practices in family‑centered and trauma‑informed care.

Key Responsibilities Parent Coaching and Counselling
  • Provide individual and/or small‑group parent coaching to support parents in identifying goals, reflecting on challenges, and developing practical parenting strategies.
  • Use strengths‑based, reflective, and psycho‑educational approaches to promote positive parenting practices.
  • Support parents in applying skills and strategies discussed during coaching sessions and group programs.
  • Support parents in building self‑regulation skills and managing stress.
  • Identify when participants require additional or specialized support and make appropriate referrals.
  • Maintain accurate and timely parent coaching documentation in accordance with organizational policies.
Group Facilitation and Program Delivery
  • Facilitate and deliver parenting groups, workshops, and courses as scheduled, using FSO‑developed curricula.
  • Create a safe, inclusive, and engaging group environment that encourages participation and shared learning.
  • Respond to participant questions and support group discussion.
  • Prepare group rooms, materials, and supplies, including set‑up and clean‑up.
  • Purchase snacks and prepare refreshments for group programming as required.
  • Ensure meeting rooms are left tidy and supplies are returned at the end of sessions.
Administration and Program Support
  • Prepare materials for parent coaching and group facilitation activities.
  • Distribute and collect participant evaluations following workshops, courses, or coaching cycles.
  • Maintain accurate attendance records and program documentation.
  • Submit required documentation and evaluations to the Program Coordinator promptly.
  • Perform other duties as assigned to support program operations and organizational needs.

Note:

This position description is not intended to be all‑inclusive. Other related duties may be required to meet the ongoing needs of the organization.

About You

You are a compassionate and skilled practitioner who enjoys supporting parents and caregivers through both individual and group‑based approaches. You value collaboration, reflection, and practical skill‑building, and you are comfortable working with families experiencing a range of challenges. You bring strong facilitation skills, cultural humility, and a commitment to inclusive, trauma‑informed practice.

Qualifications and Experience
  • Master’s degree (or equivalent) in Social Work, Counselling, Education, or a related field.
  • Registration in good standing with CRPO, OCSWSSW, or a relevant college.
  • Minimum three (3) years of related experience.
  • Experience working with parents and families.
  • Experience providing parent coaching, family support, or parenting interventions.
  • Experience facilitating parenting groups, workshops, or courses.
  • Experience working with diverse populations across culture, race, socio‑economic status, gender, and sexual orientation.
  • Experience working with families involved with the child welfare system.
Knowledge and Skills
  • Strong understanding of parent education approaches and family dynamics.
  • Knowledge of community resources related to parenting and family support.
  • Understanding of separation/divorce dynamics and…
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