Senior Support Worker at Belong

Elevate community care as a Senior Social Support Worker at Belong Ottawa. Lead teams in crisis management, de-escalation, and participant advocacy within a full-time role fostering community and wellness.

Belong Ottawa is seeking a full-time Senior Social Support Worker who reports to the Program Manager. You will play a vital role in leading a team dedicated to assisting marginalized populations. Key responsibilities include crisis intervention, guiding other Social Support Workers, and maintaining safety and dignity within our supportive environment.

Key Responsibilities:

• Lead crisis prevention and management efforts during shifts

• Organise and conduct engaging program activities

• Coach and mentor staff for excellent participant service

• Guide casework and advocate for participants’ needs

• Collaborate with community resources and other agencies

Requirements:

• Bachelor’s degree in Social Work or related field

• Minimum three years’ experience in social services

• Strong understanding of homelessness and mental health issues

• Knowledge of community resources in Ottawa

• Bilingualism is preferred for effective communication

Shape the future of social support by leading impactful programs at Belong Ottawa.
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