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Job Description & How to Apply Below
As a key member of Audi Ottawa, part of the Mark Motors Group, you will engage with customers, understand vehicle concerns, and effectively communicate repair statuses. Your bilingual skills in English and French are essential in providing top-notch service experiences to our clientele within the luxury market. This role requires adeptness in managing multiple tasks and a focus on accuracy throughout service documentation.
Key Responsibilities:
• Greet customers and address vehicle concerns promptly
• Maintain communication regarding repair status updates
• Document vehicle maintenance history accurately
• Serve as the liaison between customers and service teams
• Present service quotes and recommend maintenance work
Requirements:
• Minimum 2 years in service advisor or customer service roles
• Bilingual in English and French (written and spoken)
• Familiarity with dealership management systems is a plus
• Strong multitasking and time management abilities
• Valid driver's license with a clean abstract
Become part of a premium team at Audi Ottawa, delivering exceptional service and automotive expertise.
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