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Senior GBV System Navigator​/Navigatrice ou navigateur principal; e) du système en matière de violence

Job in Ottawa, Ontario, Canada
Listing for: Interval House of Ottawa
Full Time position
Listed on 2026-10-19
Job specializations:
  • Social Work
    Community Support Services, Family Advocacy & Support Services, Human Services/ Social Work, Community Health
  • Non-Profit & Social Impact
    Human Services/ Social Work, Community Health
Salary/Wage Range or Industry Benchmark: 55000 - 68000 CAD Yearly CAD 55000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Senior GBV System Navigator/Navigatrice ou navigateur principal(e) du système en matière de violence
Senior GBV System Navigator, Pathways to Safety Project, 3 year contract, full-time, unionized

Interval House of Ottawa is committed to building a diverse workplace. We encourage candidates to self-identify as members of equity deserving groups such as members of the BIPOC community, 2

SLGBTQ+ community and/or people with disabilities. Please let us know if you require accommodation(s) at any stage of the application process.

Interval House of Ottawa is a 30-bed emergency shelter for those fleeing VAW/GBV and their dependents, and is the only shelter in Ottawa that provides on-site housing for their pets. We also provide community based support through our transitional housing and support program and will soon be opening second stage housing.

What we offer

Aside from meaningful, mission driven work in a supportive and unionized environment, IHO offers a generous compensation package, including:

  • 3 weeks of vacation to start
  • 10 sick days
  • 5 mental health days
  • Personal emergency leave
  • 100% employer paid health benefits
  • RRSP program with employer contributions
  • Parental leave top up
  • Training and development opportunities throughout the year
Position Summary

Under the supervision of the Program Manager and participating as part of the direct intervention team, the System Navigator provides services for survivors of violence, accessing shelter in the homeless shelter system due to lack of available space in GBV shelter, to help with risk assessments, safety plans and to help them connect with community supports, find and maintain housing, and navigate the various systems encountered (financial, legal/justice system, housing, child welfare, etc.)

on their journey as they rebuild after experiencing abuse. They support the development of a transitional support plan for survivors of Intimate Partner/Family violence, based on the principles of person-centred planning, self-determination and choice, and ensures that services provided are reflective of their plans. In recognition of the importance of delivering GBV services in community based organizations, we have partnered with homeless shelters in the City of Ottawa, to provide on-site IPV/FV support to survivors living in those spaces.

As this is part of a multi-year project, additional partners may be included.

Key Responsibilities and duties
  • Provide crisis intervention through telephone and in person contact with those experiencing violence
  • Carry a caseload of between 25 to 30 clients, depending on complexity of cases and work collaboratively with the network of GBV transitional housing and support workers across Ottawa to ensure referrals are made when capacity is reached.
  • Regular on-site hours at partner organizations to build relationships with survivors through information sessions, group activities, and individual support.
  • Build relationships with partner organizations and support development of formal referral pathways.
  • Provide information and training to partner organizations
  • Advocate for the needs of survivors of violence and their dependents
  • Facilitate support and education groups as necessary
  • Provide support in the areas of finding and maintaining housing, including collecting and completing required forms and letters of supports.
  • Accompany clients to community appointments as needed
  • Assist clients in assessing risk and developing safety plans.
  • Assist clients in defining future goals and plans such as housing, school, work, etc.
  • With clients, assess the community resources that may best serve their needs and provide referrals to bridge them to external programs and services
  • Promote participation of clients in activities designed to educate and/or advocate for prevention of violence against women (VAW) and gender-based violence (GBV)
  • Maintain client, program, statistical and agency records in compliance with policies and procedures and ensure confidentiality as required by legislation
  • Perform other related duties as assigned
Education and experience
  • Social Work (SW), Social Service Worker (SSW) Diploma, Bachelor of Social Work (BSW) or equivalent in experience, education and training
  • Minimum of three (3) years’ experience working directly with survivors of Intimate partner and/or family violence.
  • Demonstrated commitment to anti-racist, anti-oppressive and intersectional feminist principles and practices
  • Knowledge of Violence Against Women (VAW) and Gender-Based Violence (GBV) issues
  • Knowledge of legal, financial, housing, employment and training resources in the community
  • Experience in community…
Position Requirements
10+ Years work experience
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