OpenPhone Staff Engineer - AI Platform
Job in
Ottawa, Ontario, Canada
Listed on 2026-06-19
Listing for:
Quo, Inc.
Full Time
position Listed on 2026-06-19
Job specializations:
-
Software Development
AI Engineer (Applied/Software), Software Architect, Backend Developer, DevOps
Job Description & How to Apply Below
In this pivotal role, you will manage the architectural strategy for delivering effective AI features that improve user interactions across Open Phone’s products. With over a decade of experience, your role will encompass leading AI feature development and ensuring operational excellence. You’ll partner with various teams to implement best practices for prompt engineering and model management, fostering a culture of high technical standards.
Key Responsibilities:
• Direct long-term architecture for AI orchestration
• Coordinate cross-functional engineering delivery efforts
• Implement best practices for prompt and incident management
• Optimize low-latency datasets for customer experiences
• Enhance security and performance for AI infrastructure
Requirements:
• Minimum 10 years in backend engineering
• Expertise in LLM integration and design patterns
• Proficient in event-driven architectures with concurrency
• Track record of driving observability and incident response
• Strong documentation and communication skills
Lead the development of Open Phone’s AI-driven solutions while maintaining a customer-centric approach.
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