Backend Engineer; Ruby,AI Engineering: Agent Observability Job Ottawa area,Ontario Canada,Software Development

Position: Backend Engineer (Ruby, AI Engineering: Agent Observability)

As a Backend Engineer on the Git Lab Agent Observability team, you’ll go beyond using AI tools and help define how we design, build systems that allow AI agents to interact with the full software delivery lifecycle, way beyond pure code creation
In this role you’ll contribute to the development of complex features and help establish architectural patterns both for how to interact with AI Agents across Git Lab and how the resulting AI contributions manifest across Git Lab.
You’ll collaborate closely with engineers across the Agent Foundations stage and adjacent teams within AI engineering. This is a high-visibility area of the product at the intersection of Git Lab’s core platform and its AI strategy
Develop, ship, and maintain features and improvements for Agent Observability and Interactions across both the Git Lab monolith backend and the AI gateway in a secure, well-tested, and performant way
Collaborate with Product Management, UX, frontend, backend, and AI specialists to refine requirements and deliver high-quality, iterative product enhancements
Design, implement, and review GraphQL, REST APIs and related backend logic, ensuring reliability, scalability, and clear contracts with frontend clients
Improve and extend automated testing, including RSpec and other frameworks, to strengthen quality, reliability, and developer feedback loops
Share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across the team
Participate in Tier 2 on-call rotations to troubleshoot production issues, contribute to root cause analysis, and enhance observability and resiliency

Benefits

We offer benefits to manage your health, wealth, and well-being regardless of location
Flexibility in schedule to be there for life’s important moments
Equity compensation & Employee Stock Purchase Plan offered
Generous Paid Time Off

Qualifications

Comfortable working across the stack in a mature codebase.
Familiarity with Python backends and/or Vue frontends.
Strong practical experience working with AI tooling on a daily basis.
Experience designing and shipping AI-powered backend features and integrations.
SQL skills and familiarity with relational databases such as PostgreSQL, including writing efficient queries and understanding data modeling.
Experience building and maintaining production applications with Ruby on Rails, including work with background jobs, APIs, and data models.
Proficiency in designing or extending REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility.
Openness to learning, collaborating in an async-first, distributed team, and applying transferable skills from related technologies or domains.
Clear written and verbal communication skills, including writing technical proposals and documentation, and collaborating effectively in a remote, asynchronous, cross-functional environment.

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Backend Engineer; Ruby, AI Engineering: Agent Observability