Microsoft Platform Developer

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Job Type: Permanent, Full-Time

Expected Compensation: $105,000 - $115,000 per year + Excellent Benefits

Role:
New Position

Are you ready to make a difference in the telecommunications landscape?

At the Commission for Complaints for Telecom-television Services (CCTS), our goal is to provide impartial, fair and effective complaint resolution services, data and insights to telecom and TV consumers and service providers. We offer a free service to Canadians, and we need professionals like you to help us uphold our commitment to fairness and accountability.

At the CCTS, we believe in the power of connection - both in the services we deliver and the talents we cultivate. We are more than just a dispute resolution company; we are innovators, and problem-solvers dedicated to ensuring positive experiences for telecommunication and TV consumers and service providers. If you are looking to make a real impact in a dynamic environment, you have come to the right place!

The Microsoft Platform Developer is responsible for designing, developing, configuring, integrating, and supporting the Integrated Case Management and Contact Center Solution built on the Microsoft ecosystem, including Dynamics 365, Power Platform, Microsoft 365, Azure services, and AI capabilities.

This hands‑on technical role serves as a key contributor in the evolution of the Integrated Case Management, Contact Center and AI Solutions. The successful candidate will develop and maintain code and configurations, automate business processes, support system integrations, and