ServiceNow Developer to design and implement ServiceNow and AI-enabled solutions using workflow automation
Job in
Ottawa, Ontario, Canada
Listing for:
S.i. Systems
Contract
position
Listed on 2026-09-10
Job specializations:
-
Software Development
AI Engineer (Applied/Software), Software Engineer, Backend Developer, Computer Software / Middleware
Job Description & How to Apply Below
Position: ServiceNow Developer to design and implement ServiceNow and AI-enabled solutions using workflow automation,
Our financial services client is seeking a Service Now Developer to design and implement Service Now and AI-enabled solutions using workflow automation, integrations, APIs, and enterprise application development
Join a banking environment delivering Service Now platform enhancements and AI-enabled automation initiatives supporting enterprise service delivery. This role focuses on Service Now development, integrations, workflow automation, and AI capabilities including Now Assist, Predictive Intelligence, Virtual Agent, and AI Search. The consultant will contribute across the full development lifecycle while supporting business process improvements and operational efficiency initiatives.
1- year Contract with possible 1 year extension,
Remote,
Working Hours:
EST
Must Haves
3+ years as a Service Now Developer supporting Service Now implementationsService Now modules including ITSM
, ITOM
, ITBM/SPM
, SAM Pro
, HRSD
, and Sec OpsDemonstrated experience implementing, configuring, or supporting AI and automation capabilities within Service Now, including N
ow Assist, Predictive Intelligence, Virtual Agent, AI Search
, or similar technologiesDemonstrated experience with workflow automation, integrations, APIs, and enterprise application developmentIntegrations
, APIs
, enterprise application development
, Generative AI
, NLP
, and AI governanceUniversity degree or college diploma in business, public administration, statistics, computer science, information technology, or a related fieldNice to Have
Data-driven problem solving related to building systems and infrastructureManaging multiple tasks and projects while meeting deadlinesLeading discussions with a broad range of stakeholdersIdentifying, designing, and implementing AI and automation solutions for business process improvementResponsibilities
Design, develop, document, implement, test, deploy, maintain, and support Service Now solutions, enhancements, and changesDevelop and configure Service Now platform solutions through scripting, configuration, integrations, workflow automation, and development activitiesDesign and implement AI-enabled solutions within the Service Now platform including Now Assist, Generative AI, Predictive Intelligence, Virtual Agent, AI Search, and Intelligent Automation capabilitiesIntegrate Service Now and AI capabilities with enterprise systems, data sources, and third-party services through APIs and integration frameworksDocument technical designs, implementation activities, issues, risks, and enhancements throughout the development lifecycleMonitor, troubleshoot, and resolve technical issues related to Service Now functionality, integrations, automation, and AI implementationsWork with business stakeholders to gather, clarify, and translate business requirements into technical and functional specifications
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
