Manager, Software Development; Content Integration & Data Pipelines

Company Overview

Agility PR Solutions is a global leader in media intelligence and PR technology. Founded in 2003, we help communications teams around the world drive awareness, make smarter decisions, and protect their reputation when it matters most. Our enterprise-grade platform unifies media relations, media monitoring, social listening, AI visibility, and media intelligence into a single seamless system—turning overwhelming streams of coverage and conversation into decision-ready intelligence.

Recognized for ease of use, results, and customer support, Agility is one of the most trusted names in media intelligence. Our mission is to empower the voices that shape the world's narratives, and we're looking for people who want to help us do it.

About the Role

The Manager, Software Development leads the team responsible for building and maintaining the systems that find and capture mentions across the internet. Your team develops the technologies, integrations, and pipelines that collect content from news sites, social media platforms, forums, blogs, review sites, video, and podcasts, so our clients see every relevant mention of their brands, executives, competitors, and topics quickly and accurately.

Your team will also contribute to AI workflows, AI tools, and Agents for the Agility platform.

Agility is focused on building production-grade agentic workflows and AI-driven applications, and complete, timely mention data is the foundation for the insights and alerts our clients depend on. You will lead, grow, and support a team of software developers, set technical direction for our social listening and media monitoring systems, and ensure the team delivers reliable, high-quality work. You will work collaboratively with Product, Customer Success, Sales, Account Management, Content Partnerships, and our leadership team to align engineering work with business priorities and client needs.

What you’ll do

• Lead and develop a team of software developers, setting clear goals and expectations
• Build a team culture of accountability, collaboration, continuous improvement, and technical excellence.
• Set technical direction and architecture for crawling, collection, and mention-matching systems.
• Partner with Product Owners to translate client needs and business priorities into a clear technical roadmap.
• Ensure systems are scalable, reliable, and cost-effective as content volume and source coverage grow.
• Define and monitor key metrics for source coverage, mention accuracy, latency, uptime, and data quality.
• Oversee incident response and on-call processes, and lead root-cause analysis for production issues.
• Stay technically involved through design reviews, code reviews, and hands-on problem solving when needed.
• Work with Customer Success to prioritize and resolve missed mention and coverage issues reported by clients.
• Ensure data collection practices comply with robots.txt, platform terms of service, copyright and licensing obligations, and privacy legislation, working with Legal as needed.
• Evaluate and introduce new tools/AI techniques, and data providers that improve coverage and relevance.
• Manage relationships with third-party data vendors and platform API partners alongside Content Partnerships.

What You'll Bring

• 7+ years of experience in software development, including work with web crawling, data ingestion, or large-scale data pipelines.
• 2+ years of experience managing or leading a team of software developers.
• You possess a bachelor's degree in computer science or related field (or equivalent experience).
• Strong technical background in Java or similar type safe languages
• Experience designing distributed systems, including message queues or…