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Job Description & How to Apply Below
Apply mathematical optimization and constraint programming as an Operations Research Engineer building workforce planning services remotely for Miratech. Solve enterprise scheduling challenges with OR-Tools.
This engineer works in Miratech's Workforce Management product stream. You will design optimization models for forecasting, scheduling, staffing, coverage management, and resource allocation. The work combines algorithm design, software engineering, and collaboration with Product, architects, engineering teams, and workforce experts.
Key Responsibilities:- Research optimization models for contact center workforce planning
- Implement schedule optimization using OR-Tools and CP-SAT
- Build production-grade solver services within the WFM platform
- Define schedule quality metrics and production monitoring
- Validate algorithm performance, scalability, and accuracy
- Six or more years designing production optimization solutions
- Experience with OR-Tools or comparable optimization solvers
- Strong linear, integer, or stochastic programming foundation
- Workforce or resource scheduling experience
- Proficiency in Java, Python, or C++
Build Miratech's workforce optimization capabilities through constraint programming, mathematical modeling, and production-ready software engineering.
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