Shift​/Duty Manager Ramp Services YOW

Overview

Are you ready to take flight in a dynamic and fast-paced aviation industry? Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is to provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience. We believe that our people differentiate us from the competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are seeking dedicated individuals to join our team at various locations across the globe.

To efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers.

• Accountable for daily operations
• Maintain and improve customer and company safety and quality standards
• Maintain good relations with customers and airport authorities
• Manage and control all staff assignments
• Hold daily briefings with all levels of management
• Provide support to front line management
• Coach and train all employees to effectively improve operations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned

• High school diploma or equivalent required. Degree preferred
• Minimum 3 years Ramp Supervisor experience
• Excellent verbal and written communication skills
• Eligible to work in Canada with an open, valid work permit.
• Excellent knowledge of Ramp Operations
• Strong organizational and multi-tasking skills
• Leadership ability
• Customer focus and quality awareness
• Ability to deal with conflict
• Valid Driver’s License

• Competitive pay
• Paid training
• Group benefit
• Free parking
• Uniform provided

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join Swissport today and be part of a team that connects the world of aviation!