Delivery Operations Dispatcher

Position: RONA Delivery Operations Dispatcher
Join RONA's delivery team as a Dispatcher and enhance customer satisfaction through effective communication and logistics management. Coordinate deliveries and solve challenges to ensure operational excellence.

In this key role, you will plan and oversee delivery schedules while interfacing with customers and the delivery team. Your expertise will help manage inquiries, adjust orders, and ensure compliance with all safety guidelines, contributing directly to customer experience.

Key Responsibilities:

• Coordinate delivery routes and driver assignments

• Serve as the primary customer contact for delivery services

• Advise on delivery capabilities and resolve inquiries

• Ensure accurate documentation and process changes

• Collaborate with procurement to check stock availability

Requirements:

• Strong communication and customer service skills

• Ability to work under pressure and prioritize tasks

• Good judgment and organizational skills

• Flexibility to adapt to changing delivery needs

• Proficiency with office equipment and software tools

Leverage your organizational and communication skills to optimize delivery operations at RONA.
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