Dispatcher, Transportation

Position: Dispatcher Role
Join Total Sanitation Services as a Dispatcher in Ottawa, Ontario, overseeing drivers and service schedules with a focus on customer satisfaction. This fully onsite role demands excellent communication and organizational skills.

As a Dispatcher, you will coordinate drivers to ensure efficient operations and timely service delivery. Your ability to thrive in a high-pressure environment is crucial, where you will not only communicate with both customers and drivers but also manage service inquiries professionally. Attention to detail and problem-solving skills will contribute significantly to your success in this role.

Key Responsibilities:

• Schedule and dispatch drivers for services and pickups

• Communicate service needs, delays, or changes effectively

• Monitor routes to ensure timely task completion

• Address customer inquiries with urgency and professionalism

• Maintain accurate records and dispatch documentation

Requirements:

• 3+ years in dispatching or related fields preferred

• Strong organizational and time management skills

• Excellent interpersonal abilities with a customer-focused approach

• High level of data accuracy and problem-solving skills

• Proficiency in dispatching or scheduling software

Make an impact in a supportive team at Total Sanitation Services while ensuring peak operational efficiency in Ottawa.
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