Service Parts Associate

Service Parts Associate

Company: Cummins Inc.

We are looking for a talented Parts associate to join our Distribution business in Ottawa, Ontario.

• Carry out customer parts counter duties including receiving parts calls, greeting and assisting walk‑in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
• Maintain a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner.
• Maintain a neat and clean appearance in the customer parts area and parts warehouse.
• Personally lead or guide other Parts Personnel in sourcing and locating complex parts requests or finding alternatives.
• Utilize various systems, catalogs, other resources, and collaborate with technicians to identify and procure the parts in the most cost and time‑efficient manner.
• Perform other duties that may include managing stock levels, shipping and receiving parts, warehouse activities, inventory management related tasks, core processing, or other parts‑related duties as assigned by management.
• Comply with Health, Safety, and Environmental standards, policies, procedures, and regulations.

• Criminal background check will be required.
• Driver’s license verification will be required.

• High school diploma with pertinent experience will be considered.
• Red Seal Parts Technician Journeyman certification is an asset.
• Forklift certification is an asset.
• Valid local driver’s license is necessary.

• Experience in a similar role is necessary.

• Be fluent in both French and English (written, read, and spoken).
• Be physically fit to lift charges on occasion (50 lbs).
• Be able to work in a team and demonstrate autonomy at the same time.
• Demonstrate strong organizational skills and be recognized as proactive.

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act and strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre‑Employment Background Screening process that consists of a Criminal Background Check.

• A work environment that is committed to diversity and inclusivity.
• A competitive salary starting at $70 000 annually, depending on experience.
• Cummins offers benefits day 1 (dental, vision, pension plan, etc.).
• An annual bonus to all its employees.
• An environment focused on the safety and well‑being of its employees.
• Work schedule is Monday to Friday from 7:00 a.m. to 3:30 p.m.
• This position is a backfill.

• Job:
  Service
• Organization:
  Cummins Inc.
• Role Category:
  On‑site with Flexibility
• Job Type: Shop
• ReqID: 2423210
• Relocation Package:
  Yes
• Business Justification:
  Backfill
• 100% On‑Site:
  Yes