Computer Technician​/Technicien-ne informatique

• College diploma in computing
• Experience in installing, configuring, and troubleshooting micro-computers, computer hardware, and software
• Proficient knowledge of MS Office Suite and Windows operating systems, as well as familiarity with Apple products
• Understanding of SCCM (System Center Configuration Manager)
• Awareness of programming and development environments
• Familiarity with enterprise networks and communication protocols
• Knowledgeable in cybersecurity measures and sensitive data protection
• Bilingual in French and English, both spoken and written
• Demonstrated initiative, discernment, and tact
• Methodical, precise, and detail-oriented
• Strong prioritization and decision-making capabilities
• Excellent listening and advisory skills
• Team-oriented with superior customer service and interpersonal abilities

• Provide technical support to administrative staff, professors, and students
• Manage user accounts for network and email systems
• Maintain and update inventories of IT equipment
• Install and repair audiovisual equipment for various activities and events
• Diagnose and resolve issues related to software, operating systems, hardware, and other technical components
• Install, verify, and update software on micro-computers
• Troubleshoot micro-computers and their components
• Recommend, install, and maintain servers and micro-computers
• Maintain core systems, including virtual servers, antivirus, backups, and web server services
• Provide basic support for institutional systems such as Paper Cut and Raisers Edge
• Implement IT policies and procedures
• Monitor and support the operation of network components
• Test and implement system changes
• Document installation and user procedures
• Ensure continuous operation of the universitys network infrastructure and servers
• Recommend, install, and maintain network components
• Monitor performance, conduct backups, and perform diagnostics and repairs
• Ensure system and data security
• Stay current with emerging technologies
• Automate and integrate systems using programming when necessary
• Promote effective use of equipment and software
• Identify improvements to enhance the use of IT
• Provide proactive solutions and recommendations to supervisors
• Participate in short- and medium-term strategic IT planning
• Attend IT representatives meetings and collaborate with University of Ottawa IT services
• Identify training needs and serve as a resource for users
• Adhere to any other related tasks assigned by supervisors

• Hardware
• Support
• Network
• Security
• Web
• Windows
• ASP.NET
• Power Shell
• Python
• Sage

At Saint Paul University, founded in 1848 and affiliated with the University of Ottawa, we pride ourselves on being a bilingual institution that fosters human connection and education, serving over 1,000 students. Our programs are broad-ranging, focusing on social communication, counseling, public ethics, and transformative leadership, among others. We cultivate an environment that encourages professional growth and offer competitive benefits. The Computer Technician role is a full-time position under the supervision of the Assistant-Director of IT Services, responsible for ensuring the seamless operation of our IT services.

last updated 40 week of 2026