Shift Lead

Shift Lead – Walgreens

Apply for the Shift Lead role at Walgreens
. This position opens the store in the absence of management, handles cash operations, and delivers outstanding customer service.

$17.00/hr - $20.00/hr

• Store Operations
  • Open and close the store, including system start‑ups, cash handling, and readiness of floor and stock rooms.
  • Hold store keys and manage breaks appropriately.
  • Register all sales, voids and price corrections accurately.
  • Assist managerial staff with order exception reviews, reverse logistics, and display development.
  • Maintain accurate inventory counts and perform outdate program checks.
  • Manage basic department pricing and signage compliance.
  • Provide bookkeeping support – cash reports, ledgers, and bill payments.
  • Ensure store cleanliness and timely repair requests.
  • Coordinate food separation, rotation, and product placement as per policy.
  • Operate pharmacy out window as needed and comply with regulated product laws.
  • Perform bag checks of team members before store closing.
  • Adhere to all company policies and maintain respectful coworker relationships.
  • Complete special assignments and other tasks as assigned.
• Customer Experience
  • Greet and assist customers with products and services.
  • Resolve customer issues and answer questions to ensure satisfaction.
  • Model and share best customer service practices with team members, emphasizing Walgreens service traits.
• Training & Personal Development
  • Attend required training and complete PPLs as requested by management.
• Communications
  • Serve as liaison between management and non‑management staff, conveying tasks when management is absent.
  • Report disciplinary issues and customer complaints to management.

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).

• Knowledge of store inventory control.
• Qualified applicants with arrest and conviction records may be considered.
• Valid PTCB certification or pharmacy license as required by state.

Walgreens is an Equal Opportunity Employer, including disability/veterans.

$17 – $20 / Hourly