Robotics Field Technician Ottawa, IL

We’re looking for talented and ambitious individuals to join Contoro Robotics as a Field Technician/Operator in Ottawa, IL. If you’re passionate about innovation, problem‑solving, and making a real‑world impact, we want to hear from you!

We are seeking a hands‑on, customer‑focused Field Operator to support our robotic unloading and palletizing systems in real‑world warehouse environments. You will operate robotic systems, provide on‑site technical support, and maintain strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery.

• Operate and monitor robotic unloading and palletizing systems on‑site.
• Perform basic maintenance and support daily system readiness.
• Troubleshoot and resolve electro‑mechanical issues in real time.
• Interface directly with customers, ensuring satisfaction and clear communication.
• Document activities and system performance through detailed field reports.

• Ability to work independently in fast‑paced environments.
• Strong troubleshooting skills for electro‑mechanical systems.
• Physically able to lift up to 50 lbs.
• Excellent communication and problem‑solving skills.
• Open to travel.
• Able to work and commute daily on‑site in Ottawa, IL at customer warehouse.

• High School Diploma or GED.
• Hands‑on experience with electro‑mechanical systems (professional or personal projects such as PC builds, automotive work, etc.).
• Prior experience in a customer‑facing or field service role.

• Associate’s Degree or higher in a technical field.
• Experience in automation, robotics, or warehouse operations.
• Experience in a customer‑facing role is a plus.
• Experience deploying robots is a plus.

Entry level

Full‑time

Engineering and Information Technology