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Guest Experience Specialist

Job in Ottumwa, Wapello County, Iowa, 52501, USA
Listing for: Hawkeye Hotels
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Join a rapidly growing family-owned hospitality company as a Guest Service Representative. In this vital role, you will ensure that every guest's experience is exceptional, from their arrival to departure. Your responsibilities will include effective communication, managing payments, and addressing customer concerns with professionalism. This is an exciting opportunity to be part of a team that values excellence and strives to exceed guest expectations.

If you are passionate about customer service and enjoy creating memorable experiences, this position is perfect for you.
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