Administrative Assistant

Job Description

Job Description

Why Work for Johnson County Funeral Chapel?

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.

• Financial assistant programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well‑being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

This position is the primary administrative role in most of Park Lawn’s individual business locations and is responsible for performing a variety of administrative and accounting related tasks to ensure the business runs smoothly and the expectations of our client families and their guests are exceeded.

• Answers telephone and gives information to callers or routes calls to the appropriate person and places outgoing calls for the business.
• Greets and escorts all visitors and their guests.
• Performs all accounting (AP / AR), inventory, and account reconciliation for the business.
• Updates Timekeeping system as employees fill out missed punch log.
• Prepares daily deposit reports and reconciliations.
• Processes and codes all business invoices for payment.
• Researches invoices and resolve any issues or discrepancies.
• Receives and records payments from client families.
• Schedules appointments for the business.
• Composes and types correspondence as needed.
• Compiles and reports on statistical data as required by the business.
• Inputs data into operating system accurately, completely, and timely.
• Assists client families with processing necessary paperwork and scheduling appointments.
• Scans, copies and prints as needed.
• Updates and maintains files and related systems for the business.
• Serves as business timekeeper and maintains local employee files.
• Coordinates and maintains office supplies and equipment.
• Serves as a backup in other administrative functions as needs dictate.
• Completes assigned responsibilities and tasks without needing additional assistance, excessive supervision, or extended scheduling.
• Special projects and other duties as assigned.

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Customer Service Orientation.
• Time Management.

• High school diploma or equivalent combination of education and experience preferred.
• Minimum two years administrative or general accounting experience or have demonstrated knowledge, skills and abilities required to perform all job tasks.
• Valid state issued driver’s license in good standing and acceptable driving record.

• Ability to read, write, and speak English fluently. Bilingual is a plus.
• High degree of overall computer proficiency.
• High degree of proficiency in local and virtual data management tools (Internet, Dropbox, Microsoft file management structure).
• High level of proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Proficiency with multi-line phone systems and general office equipment.
• Effective and professional communication skills, with an emphasis on verbal skills and the ability to resolve and respond to issues in a professional manner.
• Ability to empathize with client families and their guests and demonstrate tact and patience in…