Director of Carrier Compliance

Shamrock Trading Corporation is a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.

Shamrock’s mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to the customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer.

Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park!

Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America’s 2025 “Most Loved Workplaces” by Newsweek.

• Training and Development:
  Ongoing training and professional development opportunities
• Medical:
  Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
• Financial:
  Generous company 401(k) contributions and employee stock ownership after one year
• Work-Life Balance:
  Competitive PTO and fully paid time off opportunities to volunteer within your community

Regular onsite attendance is an essential function of this position. The role requires direct collaboration with cross-functional teams, real-time problem-solving, and timely responses to customer and operational needs. As a customer-facing position, onsite presence facilitates efficient communication with colleagues and subject matter experts, enabling effective service delivery and faster resolution of customer inquiries and issues. The role also requires participation in team meetings, operational processes, and occasional onsite trainings that are critical to achieving customer service objectives.

Ryan Transportation is seeking a strategic and results-driven Director of Carrier Compliance to lead and evolve the organization's carrier compliance, risk management, cargo claims, insurance, and regulatory governance functions. This leader will be responsible for establishing and executing compliance strategies that protect Ryan Transportation's business interests, support carrier network growth, mitigate operational risk, and ensure adherence to transportation regulations and contractual obligations.

The Director will partner closely with Operations, Legal, Risk Management, Account Management, Technology, and Executive Leadership to drive continuous improvement, strengthen carrier qualification standards, and enhance compliance processes across the organization.

• Lead the overall carrier compliance strategy, ensuring adherence to regulatory requirements, customer obligations, and company risk management standards.
• Oversee carrier qualification, onboarding, monitoring, and compliance programs, including safety, authority, insurance, and contractual requirements.
• Direct cargo claims management and recovery efforts, partnering with carriers, insurance providers, customers, and internal stakeholders to minimize risk and financial exposure.
• Provide oversight of…