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Customer Service Rep Customer Success Mgr./ CSM

Senior Residential Retention Specialist

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Sales and Marketing
Full Time position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading communications provider is seeking a Lead Residential Retention Representative to enhance customer loyalty and drive revenue growth. This office-based role involves leading escalated customer interactions, solving complex issues, and supporting your team. With at least 2 years of customer service experience and excellent communication skills, you'll make significant contributions to customer retention efforts. The position requires a high school diploma and offers a comprehensive benefits package.
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Position Requirements
10+ Years work experience
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