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Emergency Response Center Team Lead - Dispatch & CRM Coach

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: HighGround
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief, Customer Success Management, Client Relationship Management
  • Management
    Emergency Crisis Mgmt / Disaster Relief, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below

Dry Force Corp in Lenexa, KS is seeking an Emergency Response Center Team Lead. This full-time, in-person role oversees daily call center operations, guiding agents, upholding scripts, and ensuring fast, accurate service across multiple brands.

The position requires 2+ years in high-volume customer service or call centers, strong leadership, and the ability to resolve issues under pressure while maintaining quality and process discipline.

For the Emergency Response Center Team Lead
- Dispatch & CRM Coach position at High Ground, we are reviewing applications now.

This role, Emergency Response Center Team Lead
- Dispatch & CRM Coach at High Ground, could be your next career step.

Are you ready to take on the Emergency Response Center Team Lead
- Dispatch & CRM Coach role at High Ground?

We would love to welcome a new Emergency Response Center Team Lead
- Dispatch & CRM Coach to our organisation in Overland Park, KS, United States.

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