Member Services Leader – Call Center & Client Care
Listed on 2026-10-13
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support, HelpDesk/Support
Tru Home Solutions, LLC in Overland Park, KS seeks a capable leader to guide the Member Services team and ensure exceptional client communications. You will oversee call center and email channels, manage the IVR, and report on servicing satisfaction metrics.
Key responsibilities include mentoring supervisors, coordinating with internal departments and clients, and driving process improvements to meet contractual obligations. A Bachelor's degree and mortgage servicing knowledge are preferred.
The Member Services Leader – Call Center & Client Care role at Tru Home Solutions, LLC is now open for applications in Overland Park, KS, United States.
We invite applications for the Member Services Leader – Call Center & Client Care position located in Overland Park, KS, United States.
The following position is for a Member Services Leader – Call Center & Client Care with Tru Home Solutions, LLC.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).