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Residential Retention Supervisor - Customer Solutions

Job in Overland Park, Johnson County, Kansas, 66213, USA
Listing for: Spectrum
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Spectrum is seeking a Supervisor, Customer Solutions in Overland Park, KS. You’ll lead a team focused on retaining customers and promoting Video, Data and Phone services, shaping loyalty and driving service success.

You’ll coach agents, monitor performance, enforce compliance, and analyze metrics to improve retention and productivity, while delivering outstanding customer experiences in a dynamic call-center environment.

We are looking to fill the Residential Retention Supervisor
- Customer Solutions position at Spectrum in Overland Park, KS, United States.

We would love to welcome a new Residential Retention Supervisor
- Customer Solutions to our organisation in Overland Park, KS, United States.

For the Residential Retention Supervisor
- Customer Solutions position at Spectrum, we are reviewing applications now.

Step into the Residential Retention Supervisor
- Customer Solutions role at Spectrum in Overland Park, KS, United States and grow with us.

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