Health Services Site Trainer

Planned Parenthood Great Plains has provided access to sexual and reproductive health care since 1935. The high-quality, expert, and compassionate care we provide is shown through our empathetic and supportive staff members. Past challenges, and those we face today, have served only to solidify PPGP’s commitment to our patients and the community. We continue to reflect on the progress we have made over the last eight decades and look forward to continuing our efforts to secure a world of informed reproductive freedom.

Join our dedicated team and “Care. No matter what.”

The Health Services Site Trainer plays a vital role in supporting and developing clinic staff to meet the highest standards of care. This position is responsible for conducting comprehensive training sessions across selected clinical support areas, ensuring that team members are proficient in essential job functions and compliance requirements. The Trainer oversees employee task completion, coordinates progress documentation, and maintains effective communication with the Health Services Training Team.

• Demonstrates expertise and excellence in multiple specialty areas of clinic support which include abortion care and vasectomy care and performing vasectomy consultation appointments.
• Learns health center roles in a timely, efficient manner to become competent in providing and training other staff in additional areas.
• Provides training to staff in abortion, vasectomy and performing vasectomy consultation appointments (and additional training in other roles as needed), including overseeing employees’ task completion, managing employee checklists, and forwarding relevant documentation to Health Services Training Team for review and compliance.
• Provides constructive feedback regularly to new team members, while collaborating with the training team and health center managers regarding employee progress and development
• Receives constructive feedback related to content, training process or approach to the job and be able to integrate that into trainer role going forward.
• Coordinates with the training team to ensure compliance with training policies and procedures
• Stays up to date with PPGP Manuals and MS&Gs, ensuring that all training content aligns with the latest guidelines and regulatory standards.
• Assists in development and updates of affiliate-wide training materials.
• Maintains and demonstrates proficiency in EPIC systems, ensuring accurate and proper documentation (when applicable) in compliance with organizational standards and protocols
• Maintains training materials and equipment as needed to ensure smooth and effective delivery of training sessions.
• Attends trainings as necessary to stay current with industry standards, enhance personal skills, and ensure the effective delivery of training programs.
• Performs other duties as required
• Travel occasionally required and to be coordinated on an individual basis.

Growth Mindset:
People with a growth mindset believe that they can improve their skills and knowledge with effort, which they can apply to improving the organization’s patient care, financial performance and KPIs. They are more likely to see challenges as opportunities to learn and grow.

Feedback:
Regularly gives and receives feedback to improve individual, team, and organizational performance in a manner that creates a culture of trust.

Resilience:
Capacity to remain flexible in thoughts, feelings, and behaviors when faced with disruptions, or extended periods of pressure, in order to emerge from difficulty stronger, wiser, and more able.

Initiative:
Takes proactive steps to improve personal, team, and organizational performance within the bounds of policies and procedures without waiting…