Event Associate

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An Andretti Event Associate is a part-time role with the potential for earning tips. Event Associates anticipate guest needs, exceed guest service expectations, and provide a fun and exciting atmosphere. All positions assist guests in various areas while following Andretti Indoor Karting and Games' high standards of quality guest satisfaction.

• Welcome visitors by greeting them in a friendly and positive manner.
• Set up and break down event spaces per event contract, management, and floor diagram.
• Host entire event, supervise all activities, and ensure guests are pleased with their visit.
• Maintain proper food and beverage temperature, and ensure correct utensils are used.
• Pay attention to details, focus on guests, and understand event contracts.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct and monitor guests for safety and guideline adherence.
• Assist with any guest recovery and ensure positive guest experiences.
• Maintain constant working knowledge of Andretti brand, product, and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with guests and fellow co‑workers.
• Be aware and knowledgeable of facility emergency procedures.
• Perform opening, running and closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Perform functions that require organization, bending, reaching, turning, lifting, climbing, and occasional stocking up to 50 lbs.
• The ability to communicate quickly and accurately.
• The work environment may include bright, dim or flashing lights and loud sounds.
• Requires manual dexterity to use and operate all necessary equipment.
• Be able to understand, follow and maintain safety standards at all times.