Guest Room Attendant

At Western States Lodging & Management, exceptional hospitality starts with a clean, comfortable, and welcoming guest room. As a Guest Room Attendant
, you'll play an essential role in creating memorable guest experiences by ensuring every room is spotless, inviting, and ready for our guests to enjoy.

This is a great opportunity for someone who takes pride in their work, has an eye for detail, enjoys being part of a team, and wants to make a meaningful difference in the guest experience.

• Competitive Pay – $15–$17 hourly.

  • The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.

• 401(k) with a dollar-for-dollar company match up to 4%

• Hotel discounts at select Western States Lodging & Management properties

Eligible full-time associates are entitled to the following:

• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options

  • Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.

• Personal Time Off (PTO) and Vacation benefits

• Clean and prepare guest rooms according to Hilton brand standards and hotel cleanliness expectations.

• Make beds, replace linens, and ensure guest rooms are fresh, comfortable, and welcoming.

• Thoroughly clean and sanitize bathrooms, including showers, bathtubs, toilets, sinks, mirrors, and countertops.

• Dust furniture, vacuum carpets, mop floors, and clean all guest room surfaces.

• Replenish towels, toiletries, coffee supplies, and other guest room amenities.

• Inspect rooms for cleanliness, proper presentation, and overall guest readiness.

• Respond promptly and professionally to guest requests for additional towels, amenities, and housekeeping services.

• Report maintenance concerns, damaged items, and safety hazards to the appropriate department.

• Follow established procedures for handling lost and found items.

• Maintain organized, clean, and properly stocked housekeeping carts and storage areas.

• Properly handle cleaning chemicals and equipment while following established safety procedures.

• Complete assigned guest rooms and daily responsibilities efficiently while maintaining high standards of quality.

• Respect guest privacy and follow all hotel security and confidentiality procedures.

• Assist with cleaning public areas and other housekeeping responsibilities as needed.

• Work collaboratively with housekeeping, front desk, and maintenance teams to ensure rooms are ready for arriving guests.

• Demonstrate Western States Lodging & Management hospitality and service standards during every guest interaction.

• High school diploma or equivalent preferred.

• 0–1 year of experience in hotel housekeeping, professional cleaning, or a related field; previous experience is preferred but not required.

• Strong attention to detail and a commitment to maintaining exceptional cleanliness standards.

• Ability to work independently while contributing to a positive, team-oriented environment.

• Good time management and organizational skills.

• Ability to follow cleaning procedures, safety guidelines, and brand standards consistently.

• A positive attitude, strong work ethic, and pride in delivering quality work.

• Ability to communicate effectively and respectfully with guests, supervisors, and fellow associates.

• Willingness to assist teammates and adapt to changing daily priorities.

• Commitment to creating a comfortable, welcoming, and memorable experience for every guest.

• Availability to work weekends and holidays as…