Tax Technology Senior Analyst

Job Description

Zoom is looking for a Tax Technology Senior Analyst based in Overland Park, Kansas.

This position is well-suited for someone with an analytical mindset, hands‑on experience in data ingestion, validation, and transformation. A solid background in automation projects and the ability to collaborate effectively with cross‑functional teams are also beneficial. Candidates should be comfortable working in a global, distributed team environment with the ability to engage across time zones and adapt to flexible communication and schedules.

The Tax Technology Senior Analyst will play a critical role in supporting the day‑to‑day success of the finance function on the Tax Team.

• Collaborating closely with internal finance stakeholders to understand business use cases, identifying improvement opportunities, defining requirements and scope.
• Taking ownership of developing and executing new and existing solutions while adhering to committed timelines and providing regular status updates.
• Developing a deep understanding of our enterprise billing system and relevant data to create best in‑class solutions through streamlined queries and workflows.
• Creating robust solutions to assess risks and provide analytical support to Zoom’s subject‑matter experts, including but not limited to, assistance with audit support.
• Creating and maintaining comprehensive documentation of processes, system configurations, and automation workflows.
• Partnering with technical data and engineering teams to identify, ingest, validate, and transform data from new sources for use in reporting.
• Responsible for maintaining data quality and consistency with internal partners through effective reconciliation processes and procedures.
• Authoring, reviewing, and facilitating alignment on Business Requirement Documents (BRDs) by incorporating stakeholder feedback and ensuring cross‑functional buy‑in on project scope and deliverables.
• Supporting requirements gathering and user acceptance testing (UAT) during enterprise systems implementations and cross‑functional projects.
• Ensuring data security of relevant data stored in cloud systems by monitoring role access and partnering with data platform teams to provide recommendations.
• Reviewing, developing, and enhancing new and existing processes. Ensure compliance with corporate policies, Sarbanes‑Oxley (SOX), and data privacy rules and regulations.

• 3+ years of experience in a similar role providing operational and technical data analytical support within a corporate team or a global consulting firm.
• 2+ years of direct experience writing and reviewing SQL queries within a finance, accounting, or tax capacity. Experience with Python, VBA, or similar programming languages is nice to have.
• Experience with AI/LLM, RPA, Alteryx, Jira, Confluence, and Tableau are nice to have.
• Experience working with data collected from a variety of sources including Excel, flat files, databases, and APIs.
• Experience with interpreting and extracting large volumes of tax and/or transaction data from enterprise systems (Zuora, Avalara, Fonoa, Oracle, Salesforce, etc.) is nice to have.
• Experience building solutions subject to SOX controls, including interfacing with internal/external auditors and data privacy laws, is a nice‑to‑have.
• High level of detail‑orientation with an eye for accuracy is an absolute must.
• Excellent verbal and written communication skills are essential, with a demonstrated ability to create clear and comprehensive documentation.
• Continuous improvement mindset to bring best practices and efficiencies to repeatable processes.

Minimum: $76,800.00

Maximum: $

Zoom’s benefits program offers a variety of perks to help employees maintain their physical, mental, emotional, and financial health, support work‑life balance, and contribute to their community in meaningful ways.

All your information will be kept confidential according to EEO guidelines