Systems Engineer II

At Trevi Pay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, Trevi Pay brings 40 years of experience serving leaders in manufacturing, retail and transportation.

Every day, Trevi Pay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

The Systems Engineer II position will be part of a team responsible for server, cloud, automation, and systems infrastructure in a 24×7 environment
. Primary duties include, but are not limited to, maintaining production, disaster recovery, regional office and cloud environments; supporting existing server and automation platforms; advancing current technologies; integrating new solutions; and collaborating with other technical and business teams to develop enterprise-ready systems architectures.

The candidate must volunteer ideas, share technical knowledge, closely collaborate with other teams, and participate in cross-training activities. Systems Engineer II is expected to define and deliver complex IT work products at agreed deadlines and resolve issues professionally, efficiently, and in accordance with established corporate standards and procedures.

• Analyze business and technical requirements to design, implement, and maintain server and cloud infrastructure solutions across AWS, VMWare, Windows Server, and RHEL environments.
• Deploy, configure, and manage AWS components, including EC2, IAM, VPC, Security Groups, Cloud Watch, S3, and backup/recovery services.
• Administer, patch, and troubleshoot Microsoft Windows Server platforms, including Active Directory, Group Policy, DNS/DHCP and file services technologies.
• Administer, patch, and troubleshoot Red Hat Enterprise Linux systems including SELinux, systemd, LVM, network services, kernel modules, and OS level security hardening.
• Automate configuration management, deployments, and server orchestration using Ansible, including the creation and maintenance of playbooks, roles, inventories, and CI/CD pipeline integrations.
• Integrate and utilize AI-based operational tools (e.g., automated monitoring, LLM-driven analysis, remediation assistants) to streamline operational efficiency and reduce MTTD/MTTR.
• Configure, maintain, and leverage Nagios XI for infrastructure monitoring, alerting, health checks, and system visibility across Linux, Windows, and cloud environments.
• Deploy, administer, and optimize VMware virtualization environments, including ESXi hosts, vCenter, resource pools, templates, snapshots, virtual networking, and general lifecycle management.
• Administer and manage Microsoft Entra services, including identity lifecycle management, conditional access, MFA, SSO integrations, user/device identity security, and application identity governance across hybrid environments.
• Configure, operate, and manage Dell EMC Avamar and Data Domain backup solutions, including backup job creation, policy management, replication, retention configuration, restore operations, health monitoring, and capacity planning for enterprise data protection.
• Support infrastructure within hybrid cloud and multi-region deployments, including automation of provisioning and scaling workflows.
• Participate in the design and execution of system lifecycle projects, including upgrades, migrations, cloud adoption initiatives, and security enhancements.
• Monitor system health, performance, capacity across cloud and on-prem environments, and execute proactive remediation.
• Develop and maintain system documentation, runbooks, standards, and diagrams for cloud, server, and automation components.
• Collaborate with network, application, Dev Ops, and security teams to deliver reliable and scalable enterprise solutions.
• Participate in a rotating on-call schedule for after-hours critical support.

• 5+ years of experience in systems engineering across Linux, Windows, and cloud environments.
• Hands‑on AWS experience with focus on EC2, security…