Product Designer II

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Are you looking to join one of the Kansas City's fastest growing companies? Lula is looking for a Product Designer II to join our growing team!

About Lula

Lula is a multi‑sided property maintenance platform that coordinates residents, property managers, internal coordinators, and service professionals. Our mission is to simplify and orchestrate the full maintenance lifecycle across a complex and fragmented ecosystem.

Lula’s products are built around intelligence, automation, and human‑centered design
. AI is embedded into our product design DNA and plays a central role in how workflows are prioritized, automated, and optimized. Foresight, our AI‑powered internal coordination platform, uses machine intelligence to assist with triage, scheduling, prioritization, insights, and quality control, helping teams move from reactive work to proactive operations.

We are designing the future of operational software where human judgment and machine intelligence work together to reduce friction, increase clarity, and improve outcomes across every surface of the platform.

Lula Core Values

• We are customer obsessed.
• We think differently.
• We hustle.
• We finish what we start.
• We care for one another.

The Role

We are hiring a Product Designer II to own and improve AI‑enhanced Core platform workflows across multiple surfaces. This role focuses on complex, operational experiences that span desktop and mobile touch points and intersect directly with AI powered decision making.

This is not a production‑only role. You will own features end to end, work through ambiguity, and help define how AI‑driven insights and automation are presented, understood, and trusted by users. You will partner closely with Product and Engineering to design workflows where automation feels clear, predictable, and empowering rather than opaque or confusing.

What You'll Do Own AI powered Core workflows across surfaces

• Own medium to large Core platform features across multiple surfaces
• Design end‑to‑end workflows spanning desktop and mobile contexts
• Design interaction models that integrate AI‑driven recommendations, scoring, automation, and insights
• Ensure AI assistance is understandable, contextual, and actionable within workflows
• Maintain UX consistency across related experiences, not just individual screens

Partner closely with Product and Engineering

• Collaborate with PMs to clarify problems, constraints, and success criteria
• Translate loosely defined or AI‑driven concepts into clear, executable designs
• Partner with engineers to understand data, models, and system constraints
• Write detailed annotations, interaction logic, edge cases, and AI behavior expectations
• Participate in live handoffs and support implementation through QA

Apply and strengthen the design system

• Apply Lula’s design system consistently across Core surfaces
• Identify gaps or inconsistencies, especially related to AI patterns and states
• Avoid one‑off solutions that increase fragmentation
• Partner with senior designers on system and pattern improvements

Improve design quality and process

• Reduce design to dev back‑and‑forth through clearer documentation
• Catch UX issues early and propose thoughtful improvements
• Contribute to a predictable, repeatable design workflow
• Help establish consistent patterns for AI feedback, confidence, and error states

What Success Looks Like

Within six months, this role is successful if:

• Core workflows ship with fewer UX issues and less rework
• Engineers trust designs and documentation enough to build confidently
• AI‑powered features feel intuitive, transparent, and trustworthy to users
• UX consistency improves across Core surfaces and AI‑driven interactions
• PMs and stakeholders have clearer alignment around design intent

What We’re Looking For Required

• 3 to 6 years of product design experience
• Experience with internal tools, operational platforms, or data‑heavy systems
• Comfort working through ambiguity and incomplete requirements
• Strong collaboration skills with Product and Engineering
• Clear communication of design decisions, trade‑offs, and intent

Strong Plus

• Experience designing AI assisted or automation‑driven workflows
• Familiarity…